Some reflections on conflict management in the 1990s PressInfo 107 dealt with the conclusions the EU seems to draw from the Balkan crisis, Kosovo in particular. The lessons I, a peace researcher with some knowledge about the region, would pinpoint go in the following, quite different, direction: 1. The EU must first of all improve its capacity to diagnose and understand complex conflicts, conduct early warning, early listening and early action and intervene with civilian capacity to create talks, dialogues, brainstorms and negotiations in close co-operation with all conflicting parties. I would suggest that it attempts to reduce national interests and intervene as impartially as it can and attack problems rather than actors. It is essential to understand that the earlier we intervene and the less violent a conflict is, the easier it is to help solve it without politicising the situation and the easier it is to control prestige,...